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Maintenance & Réparation de système électriques et électroniques


Aware of the importance of ensuring the confidentiality of data, the ALPHITAN group takes strong commitments towards the personal data protection.

This data protection policy is aimed to inform about the commitments and practical measures taken by ALPHITAN group in order to ensure the respect of your personal data.

This privacy policy may change depending on any changes in legal or regulatory requirements.


This policy sets the principles and guidelines for the protection of your personal data, including the personal data collected on or through the Internet websites of ALPHITAN Group, and that is provided when benefits entrusted to the ALPHITAN group.


The concept of personal data (« personal data ») means any information related to an individual or entity identified or identifiable. A person is « identifiable » therefore that it can be identified, directly or indirectly, in particular by reference to an identification number or to one or more elements that are unique.

The « Non-Personal data » correspond to information that does not identify an individual.

Note to websites visitors and users: each internet website is subject to specific terms of use available on each of the sites and which are part of this policy. Your use of the websites as well as the personal data you are willing to communicate are subject to the provisions of this policy and the terms of use. 


    + Internet websites: Visitors are individuals who visit the websites of ALPHITAN Group without any records. Personal data may include:

        o Address IP and/or Mac;

        o Cookies (as described below) and any other personal data that may be relevant for the purposes set out below.

    + Other tools and/or services: based on the data provided by the customer.


In any case, the ALPHITAN Group shall collect only personal data strictly necessary for the purpose for which they are processed and set out in Article 3 below (minimizing data).


Whether you are a visitor to one of our websites or a customer who have entrusted us with a delivery or mission, ALPHITAN Group collect personal data about you in accordance with the legal basis and for following purposes:

    + Perform technical services: analysis, Audit, Diagnostics, etc.

    + Manage ISO treatment and investigations.

    + Request and obtain information on ALPHITAN Group, its products and services

    + Identify your needs and interests to provide the best products and services

    + Commercial or support services


ALPHITAN Group may also use your e-mail address for other objectives non-marketing or administrative purposes (for example, to notify significant changes in websites and/or companies of ALPHITAN Group).


ALPHITAN Group does not store your personal data any longer than necessary. Retention periods can vary depending on the categories of data and treatments.


ALPHITAN group has implemented protection rules and processes for personal data treatments to ensure that they are used in accordance with the above purposes and to ensure their accuracy and their update.

You have a right of access, rectification, erasure, of limitation of treatment, of portability and to define the fate of your data after your death, by contacting the DPO by e-mail to the following address: gdpr@alphitan.com or mail to the following address, ALPHITAN – 6 rue Commandant Cousteau – 33100-Bordeaux – France, enclosing a copy of your identity card signed.


Your personal data may be transmitted or used by a company of the ALPHITAN Group for the purposes set in section 3 of this policy.

ALPHITAN Group only communicates your data personal to recipients authorized and determined.

The recipients of your personal data is : the different services concerned of the ALPHITAN group or one of its companies.

ALPHITAN Group may disclose your personal data if the law or ALPHITAN Group believes in good faith that such disclosure is reasonably necessary to comply with legal process (for example, a mandate, a subpoena or any other court decision) or to protect the rights, property, or personal safety of ALPHITAN Group, our customers or the public.


ALPHITAN Group shall protect and secure personal data you have chosen to provide, in order to ensure their confidentiality and that they are distorted, damaged, destroyed or disclosed to third parties not allowed.

ALPHITAN Group took physical, electronic and organizational protection and measures to prevent any loss, misuse, or unauthorized dissemination, alteration or destruction of personal data.

All personal data is confidential, their access is limited to employees of ALPHITAN Group to achieve their mission. All individuals with access to your personal information are bound by a duty of confidentiality and expose themselves to disciplinary action and/or other sanctions if they fail to meet these obligations.

8. Cookies

Websites of ALPHITAN Group may use cookies or other similar technologies or having the same purpose (hereinafter referred to as « cookies ») to collect or store personal data. Cookies are text files stored and used to record personal and non-personal data related to your navigation on internet websites. Cookies can be persistent (and remain disconnected in order to be used on subsequent visits) or temporary.

ALPHITAN Group uses cookies on its websites in order to:

-Improve your user experience, such as:

    + Allowing a service to recognize your hardware and avoid providing several times the same information.

    + Recognizing the user name and password already provided,

    + Analyze the traffic and data on websites for the purpose of:

        * Measure the number of users, allowing to make them easier to use and ensure their ability to respond quickly to your requests,

        * Help ALPHITAN to understand the way in which users interact to enhance their features and performance.


ALPHITAN Group can also use the services of third party providers (such as Google Analytics, LinkedIn, etc.) in order to perform services on its behalf. In this case, cookies provided by these third-party providers may be used and stored. During the transmission of the information generated by these cookies, the cookies settings ensure that the IP address be made anonymous before the geolocation and conservation.


Our service providers will use this information for the purpose of evaluating your use of websites, reports on the work of the websites of ALPHITAN Group, and to offer you better services targeted to your needs.

When you browse websites, cookies are enabled by default and the data can be read or stored locally on your hardware. You will be notified the first time you receive a cookie and you can decide to accept or refuse. By continuing to use the websites of ALPHITAN Group, you expressly agree to the use of such cookies. You can also configure your browser to refuse cookies (including the cookies used for audience measurement purposes) systematically.

9. links to sites not managed by ALPHITAN Group

Our websites may provide links to third-party Websites that may interest you.

ALPHITAN Group is not responsible for these third parties of your personal data treatment.

10. Conflict resolution

ALPHITAN Group is concerned about the protection of personal data and has taken reasonable measures to protect personal data, however n transmission or storage technology is totally infallible.

If you have reason to believe that the security of your personal data has been compromised or that they have been the subject of misuse, you are invited to contact the ALPHITAN Group Data Protection Officer at the following address: GDPR@alphitan.com

The ALPHITAN group will teach claims regarding the use and disclosure of personal data and will try to resolve them in accordance with the principles contained in this policy.

The unauthorized access to personal data or their improper use may be a violation of the terms of the local legislation.

If you reside in the European Union, Liechtenstein, Norway or Island, you have the right to file an application with your data protection authority.

11. additional items

ALPHITAN Group declares to keep in writing a register of all categories of treatment that it is likely to perform on the instructions of the DPO with all of the information required by the EU regulation writing on the protection of data (Art 30.2 of the GRDP).

ALPHITAN Group makes available on request:

    + Useful documentation to achieve its own registry of treatment:

        o Document « information protection policy ».

        o Document ‘data protection policy.

        o …

12 contact

Any questions about this policy, to no longer receive information on the part of ALPHITAN Group or for any request concerning your personal data, you can send an email to the Data Protection Officer of ALPHITAN Group to the following e-mail address: gdpr@alphitan.com or by post to the following address, ALPHITAN Group – 6 rue Commandant Cousteau – 33100-Bordeaux – France.


Last modified: May 25, 2018